Civil Service Clerical Ability Practice exam

Question: 1 / 400

What action should clerical staff take if they find an error in a document?

Ignore it to avoid confrontation

Correct it and notify the relevant parties

Clerical staff should correct the error and notify the relevant parties because this action promotes accuracy and accountability in the workplace. When errors are identified, failing to address them can lead to larger issues, such as misinformation or confusion among stakeholders. By correcting the mistake, the clerical staff ensures that the document is accurate and up-to-date, which is essential for maintaining the integrity of administrative processes. Additionally, notifying relevant parties allows for transparency and enables necessary adjustments or decisions to be made based on the corrected information, fostering a culture of communication and responsibility within the organization. Taking these steps is crucial for effective clerical work and maintaining trust in administrative systems.

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Delete the document entirely

Report it to someone but do nothing

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